Address:
San Joaquin RTD

Enterprise System Catalog:

Vendor and product:
Sungard, OneSolution
System purpose:

For Financial management, Payroll, HR, Grant management, and Procurement management.

Categories/types of data:

Employee information, accounts receivable and payable information, vendor information, State and Federal Grant information

Dept./primary custodian:
Finance
Frequency of collection:
As needed
Frequency of update:
As needed
Vendor and product:
Infor, Spear
System purpose:

Maintains equipment and facilities maintenance records and tracks repair parts inventory,

Categories/types of data:

Vehicle and transportation equipment information, facility equipment information, work orders, parts inventory information, part vendor information, facility inventory (includes bus stops).

Dept./primary custodian:
Maintenance
Frequency of collection:
As needed
Frequency of update:
As needed
Vendor and product:
Trapeze, Trapeze
System purpose:

To plan bus routes, for employee timekeeping, bus driver assignments, bus location tracking, passenger counts, managing passenger announcements and signage, capturing bus diagnostics, radio communication, and bus stop location and amenities

Categories/types of data:

employee names and id, assigned work, hours worked, equipment description and related information, operating bus location, bus route definitions, radio communication history.

Dept./primary custodian:
Transportation
Frequency of collection:
As needed
Frequency of update:
As needed
Vendor and product:
Kronos, Kronos
System purpose:

Employee timekeeping

Categories/types of data:

Employee information, timeclock punches, leave balances

Dept./primary custodian:
Finance
Frequency of collection:
On demand (automated)
Frequency of update:
On demand (automated)
Vendor and product:
SPX-Genfare, GFI
System purpose:

Collect and track fare vending and usage.

Categories/types of data:

Tracks fare sale, usage, and value.

Dept./primary custodian:
Finance
Frequency of collection:
As needed
Frequency of update:
As needed
Vendor and product:
SugarCRM, SugarCRM
System purpose:

capture and track customer, vendor, and employee interactions with the agency via customer complaints/suggestions, service requests to internal departments, and caller to the call center.

Categories/types of data:

customer contact information, employee contact information, customer call history, customer complaints/commendations/suggestions, RTD responses to complaints/commendations/suggestions, internal help desk requests and responses. vendor contact information.

Dept./primary custodian:
customer engagement
Frequency of collection:
As needed
Frequency of update:
As needed
Vendor and product:
eBid, eBid
System purpose:

Identify, qualify, and monitor suppliers, manage contracts to mitigate risk and ensure compliance, Ensure transparency, accountability, and efficiency in the procurement process.

Categories/types of data:

vendor contact information, procurement history, proposal request status, contract awards.

Dept./primary custodian:
Procurement
Frequency of collection:
As needed
Frequency of update:
As needed